GabsMobilePetCare Policies

SERVICES THAT WE OFFER

  • 5 walks a week $35 per walk - $175 total
  • 3 walks a week $40 per walk - $120 total
  • 1 walk per week $45 
  • Extra family dog $20 - total is dependent on how many walks you have booked for the first family dog. 

CANCELLATION POLICY

Please be mindful when cancelling appointments, as appointments are not possible to fill on the last minute - which means that this is income that I loose out on. For this reason, these should be done at least 24 hours in advance. Should there be an emergency, or you need to urgently reschedule, please message me to discuss. If you do not contact me in advance, you will be charged for the full service fee of the appointment. And this amount will need to be paid in full before a future appointment can be made. 

You can contact me either by messaging me through my facebook or instagram pages.  Alternatively, you can use the "Contact Me" page.

I understand that things happen in life and we don't have control over everything.  However, because I have made myself available with multiple ways to contact me, please be kind and keep me informed in advance.  This way I am able to work with you to find a more suitable time.

SERVICE CHARGES & BOOKINGS

You can book an appointment directly from the scheduling app on my website simply by clicking "Book Now" on your selected service from the "Services" option on the navigation menu. Other ways to book include messaging me on my contact number or through social media.

When making a booking it needs to be discussed any specific needs for your furry friend, so that this can be taken into consideration when preparing for the service. This information will be shared on a form that will be sent to you once your booking is made. So for example, Does your dog have an allergies?  Is your dog on a specific diet or can't have specific treats? Or is your dog only allowed a certain amount due to dietary needs?  Does your dog have any behavioral issues?  Or what are your dogs command words? For example, a recall command, does you dog have a consistent stay command. What sort of obedience can I expect? I expect for all of these questions to be answered truthfully and in as much detail as necessary in order to insure your dogs safety and mine.

 The charge for the service is expected be payed before the service begins, if the payment has not been made prior the service will be cancelled, or postponed until that payment is made. 

COMPLAINTS & FEEDBACK

As a small business owner, feedback is a valuable treasure - whether it is on ways to improve, or just a great review on a specific service that you feel goes above and beyond.  
Feedback is what helps me to perfect my service and I would be truly grateful to receive all feedback that you are willing to give.  Please direct this to my email: gabsmobilepetcare@gmail.com  Alternatively, you can pop me a message through my social media accounts.